Privacy Policy

Last updated: 9 March 2026

Elevated Software Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Contact information — name, email address, phone number, and company name when you submit a form or book a demo
• Usage data — pages visited, time spent on the site, and referring URLs via cookies and analytics
• Technical data — IP address, browser type, device type, and operating system

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide requested services
• Schedule and manage demo bookings
• Improve our website and services
• Send relevant communications (only with your consent)

3. Cookies

Our website uses cookies to remember your preferences and understand how you use the site. When you first visit, we ask you to accept or decline non-essential cookies and tracking. Essential cookies are required for the website to function correctly and are always active. You can change your choice at any time by clearing your browser data, which will prompt the consent banner again.

4. Website Visitor Tracking

With your consent, we use Apollo.io to identify the organisations that visit our website. Apollo matches your IP address and related technical data to company-level information so we can understand which businesses are interested in our services and prioritise our outreach. This tracking only loads after you accept cookies via our consent banner; if you decline, it is not activated.

Apollo.io acts as a data processor on our behalf. You can read more about how Apollo handles data in their privacy policy.

5. Data Sharing

We do not sell your personal data. We may share information with trusted third-party services that help us operate our business (e.g., email providers, analytics tools), subject to appropriate data processing agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at hello@elevated-software.co.uk.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy or how we handle your data:

• Email: hello@elevated-software.co.uk
• Phone: 01202 122838
• Address: Bournemouth, Dorset, United Kingdom